5 Strategic Decisions for Building Organizational Change Capability in 2026

Building organizational change capability is now a strategic requirement, not a support function. In their 2026 outlook, Prosci emphasizes that leaders must make deliberate decisions about how change capability is structured, funded, and measured to keep pace with continuous transformation.

• From projects to capability: Move beyond one-off change management to an enterprise-wide discipline.
• Ownership and structure: Decide whether change capability is centralized, hybrid, or embedded in the business.
• Funding model: Treat change as a strategic investment, not just project overhead.
• Maturity and outcomes: Measure success through adoption, business results, and organizational resilience.
• ERP and AI impact: NetSuite and AI-driven initiatives increase transformation velocity, raising the bar for OCM.

For Meridian’s NetSuite community, Prosci’s guidance reinforces a clear message:

Organizations that intentionally build change capability achieve higher ROI, faster adoption, and less disruption across their digital portfolios.

Insights adapted from Prosci’s article on strategic decisions to build organizational change capability in 2026.