Why do some businesses achieve outstanding results with their software investments, while others struggle to see a return? The answer often lies not in the software itself, but in how it’s acquired and implemented. Deciding between purchasing directly from a vendor or working with a solution partner like Meridian is more than just a financial choice – it’s a strategic decision that can shape your business’s future.
While vendors often take a transactional approach, solution partners provide a personalized, comprehensive service that focuses on your long-term success. Let’s break down why this choice matters and how Meridian can help you maximize your investment.
What is a Solution Partner, and Why Does It Matter?
A solution partner is more than a reseller or service provider. We don’t just sell you a product and walk away. Instead, we commit to a long-term relationship, ensuring that your business not only implements software like NetSuite effectively but continues to thrive with it over time. Our model is built on continuity, collaboration, and customization.
Why Work With a Solution Partner Instead of Buying Direct?
Let’s address the common question: why work with a solution partner when you could go directly to NetSuite? It comes down to the value we add at every stage of the process.
1. Tailored Discovery Process
Before anything else, we take the time to understand your business. Through a detailed pre-sales discovery process, we uncover your specific needs, challenges, and goals. This isn’t about selling you a one-size-fits-all solution—it’s about defining what NetSuite can and can’t do for you, then creating a complete, customized system that addresses every gap.
2. Seamless Implementation
Transitioning to a new software system can be daunting, but we make it smoother by sharing insights from the discovery phase with our implementation team. This ensures that the setup is configured precisely to your needs. Every feature, function, and integration is optimized for your unique business processes.
3. Dedicated Support for the Long Haul
After your system goes live, our work doesn’t stop. Our managed services team is there to provide ongoing support, training, and system optimizations as your business evolves. We document your requirements thoroughly and ensure that every interaction is handled by a familiar, single point of contact. This means no more re-explaining your business to a new person every time you need help.
4. Pricing and Terms You Can Trust
Some wonder if working with a solution partner means paying more. The truth? NetSuite ensures consistent pricing and terms, whether you buy directly or through us. What sets us apart is the added value we bring without extra cost. Our focus is on maximizing your success—not meeting a software sales quota.
The Meridian Difference: A Partner Invested in Your Success
At Meridian, we do things differently because your success is our success. Here’s what sets us apart:
- Aligned Goals: Like a trusted financial advisor, we do better when you do better. Our managed services team works to continuously optimize your NetSuite system, ensuring it grows with your business.
- Proven Track Record: With a 90%+ renewal rate among our clients, we’re proud of the long-term relationships we’ve built. These renewals reflect the trust and results our clients experience.
- Local Expertise, Global Reach: Unlike direct sales teams that are dispersed across the globe, our team is tightly integrated. When you call us, you’re speaking to someone who knows your business inside and out—not starting over with someone halfway around the world.
Why Work With a Solution Partner for NetSuite?
The better question is: why wouldn’t you? From tailored discovery and seamless implementation to long-term support and aligned goals, a solution partner offers unmatched value. We don’t just help you buy software; we help you use it to its full potential. And with a dedicated point of contact, your business always feels prioritized, not lost in the shuffle of a massive global organization.
In Summary
When you choose to work with a solution partner like Meridian, your business gains the care, expertise, and long-term support essential for sustained growth. From an in-depth discovery phase to seamless implementation and proactive optimizations, we ensure every step of your journey is tailored to your unique needs.
If you’re ready to elevate your business with a trusted solution partner committed to your success, contact us today.
