Helping Your Team Improve Customer Experience

NetSuite Helps You Grow Customers

Retail companies use NetSuite to create more effective customer engagement, covert more browsers to buyers, and increase revenue by delivering seamless cross-channel customer experiences. From responsive web design, personalized shopping experiences, mobile POS, customer segmentation and loyalty data, accurate inventory and order visibility, role-based dashboards with real-time reporting, tax compliant financials and accounting, and integrated inventory and supplier management – NetSuite makes it easier to improve customer experiences.

Your Tool Kit

  • NetSuite ERP
  • NetSuite Supply Chain Management
  • NetSuite SuiteCommerce
  • NetSuite CRM

NetSuite Helps You Deliver Retail Across Any Channel

NetSuite Enterprise Resource Planning (ERP) is a complete cloud ERP solution targeted at high-growing, mid-sized businesses and large enterprises. It automates front- and back-office processes including financial management, revenue management, fixed assets, order management, billing, and inventory management.

NetSuite SuiteCommerce is a leader in B2B eCommerce, providing your team with the ultimate 24/7 selling platform. By combining ERP functionality, CRM and eCommerce into one solution all of the unique business processes and content are exposed no matter how your team is engaging with a customer.

NetSuite Supply Chain Management helps you create purchase orders, transfer orders, and work orders simply and effectively. Real-time visibility means you always know your supply chain status and can quickly identify and act on cost variances as they occur. NetSuite helps you provide increased service levels with order management rules that optimize delivery plans and reduce lead times.

NetSuite Customer Resource Management (CRM) helps you increase customer satisfaction. Your team can access information real time to drive customer engagement, retention, and any upsell or cross-sell opportunities. A high-quality, high-touch portal provides customers with an effective self-service option.

Meridian Helps You Open New Growth Channels

NetSuite provides retailers with a way to deliver engaging brand experiences and 360-degree customer views across all channels. Customers can be segmented, profiled, and marketed to based on behaviors, interactions, and value. Retail promotions and customer campaigns can be managed, tracked, and analyzed. Retail companies using NetSuite benefit from:

  • New Sales Channels
  • Modernized Brand Experiences
  • Customer Focused Solutions
  • Marketing Performance Analytics
  • Real-time Business Intelligence
  • Order and Inventory Management

NetSuite SuiteSuccess for Retail: CRM

Explore NetSuite’s CRM tools that help retailers drive sales cycles and collect valuable customer information.



Resources for Retail

January 26, 2023

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November 22, 2022

Chicago Music Exchange Fine-Tunes Inventory Management and Ecommerce Operations With NetSuite

Since 1990, Chicago Music Exchange (CME) has been a destination…

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